Validation Phone Associate

Newtown Square, PA

This position will interact via telephone with pre-selected study participants and/or households to ask questions to validate data and answers previously collected and submitted in a national marketing research study. Must be able to effectively communicate and speak clearly in a professional and friendly manner. On occasion the Validation Phone Associate will gather missing data or remind study participants to either complete, and/or encourage participation. The Validation Phone Associate will utilize computer and internet to retrieve information to perform the scripted phone validations and utilize probing skills to clarify responses. Position requires a high school diploma or equivalent and a minimum of 6 months of relevant work experience in interviewing, customer service, telesales, or other related phone experience.

Job Features

Position SchedulePrimarily evenings and weekends all days of the week with additional hours as needed
Posiiton TypePart Time, Corporate

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