This position will interact via telephone with pre-selected study participants and/or households to ask questions to validate data and answers previously collected and submitted in a national marketing research study. Must be able to effectively communicate and speak clearly in a professional and friendly manner. On occasion the Validation Phone Associate will gather missing data or remind study participants to either complete, and/or encourage participation. The Validation Phone Associate will utilize computer and internet to retrieve information to perform the scripted phone validations and utilize probing skills to clarify responses. Position requires a high school diploma or equivalent and a minimum of 6 months of relevant work experience in interviewing, customer service, telesales, or other related phone experience.
|Position Schedule||Primarily evenings and weekends all days of the week with additional hours as needed|
|Posiiton Type||Part Time, Corporate|